Market Intelligence applied to Customer Behaviour
Now it is possible to measure what it was previously unquantifiable.
At Customers Feeling we make use of Market Intelligence to focus on Tourism, the HORECA sector (hospitality, restaurants and catering), retail business, and MICE.
We measure customer satisfaction and we analyse it with the aim of helping you with your business decision-making process.
Cognitive Artificial Intelligence and Face Recognition
How we do it?
We can track the eye movement of a person staying in a monitored area, using custom algorithms and a cognitive artificial intelligence engine applied to image recognition.
All this allow us to know the following information:
- Counting statistics
- Type of user
- Customer behaviour during the whole itinerary in a certain facility
- Emotions produced by a specific product
- Interaction with the staff
Market Intelligence for various business fields
Who we are
At Customers Feeling we work with an own-developed platform in which we have joined digital and natural world through objective behavioural indicators.
With our Market intelligence tool, we help you to keep a real perception of what is taking place in your company so that you make the most accurate decisions at the lowest risk.